Restoration and rebuilds across Dallas–Fort Worth

Where we stand

Reopening in North Texas, with the record stated plainly

We did a lot of work across Dallas–Fort Worth in earlier years, and we are reopening there now. Our current job log is short: one logged job each in Allen, Carrollton, Farmers Branch, Plano, Prosper, Providence Village, Richardson and The Colony, and none yet in the other cities listed below.

That is why the city pages linked here do not tell job stories or show North Texas photos. Each was written from what its own city hall, the Census Bureau, the National Weather Service, the USDA and FEMA publish about that place, with a link beside every fact. This hub pulls together what the whole metro has in common. The services are the same as in our other area, the San Francisco Bay Area: water mitigation, mold remediation, fire and smoke cleanup, air duct cleaning, the rebuild after the damage, and construction and remodeling, under one phone number.

Hard freezes

Why does a North Texas freeze end with water on the floor?

Because a pipe usually splits while it is frozen and only leaks once it thaws. The National Weather Service office in Fort Worth recorded 93 hours at or below freezing at DFW Airport in February 2021, a short thaw, then 139 hours more, with a low of −2 °F on February 16.

Houses here are built for heat, not for a week like that. Supply lines run through attics, outside walls and garages, and a split can stay quiet until the temperature climbs, when water comes through a ceiling or out from under a cabinet. The Texas Department of Insurance's frozen pipe advice starts in the attic for that reason.

Two things help before the next cold snap: know where the main shut-off is, and check ceilings, sink cabinets and garage walls when the thaw comes. Once water is out, a licensed plumber repairs the pipe; we map how far the water went with moisture readings, take out what cannot be saved and dry the structure until the readings say it is dry. The steps are on water damage mitigation, and the city pages for Arlington and Irving walk through what those cities told residents after that winter.

Hail, wind and tornadoes

Hail and tornado records that shape storm repairs here

Spring storms are the steady source of roof and siding calls. NOAA's Storm Events Database, filled by the weather service from spotter, public and radar reports, lets anyone look up the hail and wind logged in their county on a given date.

Most storm calls are far smaller than those nights: a row of lifted shingles, a limb through the roof, a dented gutter, then the rain that follows. We tarp and board up first, repair the roof, siding and gutters, and record the damage for the claim. Many North Texas cities now want a permit for a re-roof, and each sets its own line; the pages for Denton, Richardson and The Colony quote theirs. More on storm and hail damage repair.

The ground

How Blackland clay moves a slab after a leak

The Texas Water Development Board's page on Houston Black, the state soil, places it in the Blackland Prairie running south from north of Dallas, and calls its clays highly expansive: they shrink and swell markedly as their moisture changes.

The USDA's official series description records cracks up to 4 inches wide in dry periods. Water runs into those cracks fast and then barely moves once the clay is wet. A plumbing leak under a slab wets the ground beneath one part of the house and not the rest, which is how a water job turns into sticking doors and cracked drywall corners. Not every lot sits on that clay: the soil changes from one block to the next, and the USDA's free Web Soil Survey shows what is mapped under a given address.

When we dry a slab-leak job we note new cracks, gaps at the baseboards and doors that bind, in our photos. In Dallas–Fort Worth our rebuild work includes foundation repair where clay has moved the house, and floors, walls and trim go back only after the structure under them is settled. Some cities want an engineer on any foundation repair; the Mesquite page explains that city's rule.

Creeks and flood maps

Is your North Texas house in a flood zone?

The official answer is on FEMA's Flood Map Service Center: enter the address and the map shows the zone. The metro drains to the Trinity River through dozens of creeks, and most flood calls come from those creeks rising fast in heavy rain, not from the river.

The federal map is not the whole story. Fort Worth's stormwater office says almost 75 percent of its repeat flood loss claims came from properties outside FEMA's mapped zone, in its flood awareness newsletter, and the city keeps its own flood risk map as a result. Garland, Carrollton and Lewisville each publish their own floodplain rules too.

For a single house, the zone shapes two things. A rebuild that costs half the building's market value or more has to meet the rules for new construction, as Plano explains on its substantial improvement and damage page. And rising creek water is not covered by a homeowner's policy; it needs a flood policy. Water from a burst pipe is a different kind of loss, so tell your insurer and us where the water came from. The cities with the most to say about this are Fort Worth, Grand Prairie and Lewisville.

Mold in Texas

Who assesses mold on a Texas job, and who removes it

Not the same company. On any Texas project we remediate, the assessment is done by an independent licensed mold assessor, never by us, because Texas law (Occupations Code 1958.155) keeps the assessor and the remediator apart on the same project.

Mold grows where water is left to sit, after a slow supply-line leak, a roof opened by hail or a freeze that nobody caught at the thaw. We take out everything the mold touched and replace it with new material, never cleaned and reused, and dry what stays. Whether a policy pays for mold depends on what caused it and on the policy's own terms; the Texas Department of Insurance explains the usual cases in its water and mold coverage tips. Our process is on mold remediation.

How we work here

What happens after you call us from Dallas–Fort Worth

1. A person picks up

   Day or night. Say what happened, which rooms it reached, and whether it started with a storm, a freeze or a leak.

2. We measure before we touch

   Moisture readings, measurements and photos of every affected room come first, so the record shows the damage as we found it.

3. Water out, house dried

   We remove standing water and what cannot be saved, then dry the structure until the readings say it is dry. Tarps and boards go up first after a storm.

4. An estimate the adjuster can read

   Our itemized estimate goes to your adjuster in Xactimate, and we answer their questions about our scope. We are the repair contractor, never the adjuster; the claim stays between you and your insurer.

5. The same company rebuilds

   Drywall, flooring, cabinets and finishes go back, with foundation repair where clay has moved the house. On remodels we handle permits and plans, design is included, and each contract carries our written warranty.

On a covered repair the deductible is yours and your insurer pays us the balance directly; upgrades you choose are priced on their own. Financing is available through our lending partner. The claim side is explained in full on working with insurance, and what we build on construction and remodeling.

City pages

Dallas–Fort Worth cities with their own page

Grouped by county. Every city on our North Texas list has a page, each written from that city's own public records.

Dallas County

• DallasThe 2019 tornado, the city's storm permit rules, White Rock Creek and homes split almost evenly around 1980.
• GarlandDuck Creek and the streams FEMA leaves off its map, the 2015 tornado and many 1970s houses.
• IrvingA city of renters and stacked units, its water heater and roof permit lines and flood map letters.
• MesquiteFour heavy clays under one city and an engineer-sealed permit for every foundation repair.
• RichardsonOne logged job, 1960s houses beside 2010s apartments, and the quarter-of-the-roof permit line.
• Grand PrairieThe half-of-value flood rebuild line, manufactured homes and slab leaks in clay.
• CarrolltonOne logged job, four creeks and the Elm Fork, and floors set above the federal flood line.
• Farmers BranchOne logged job, older owner houses and new rental buildings, three creeks.

Tarrant County

• Fort WorthFlooding outside the FEMA map, the city's own flood risk areas and historic-district approvals.
• ArlingtonA mostly 1980s city, its freeze guidance, the re-roof rule and the floodplain guide.

Collin County

• PlanoOne logged job, houses from the 1980s and 1990s, and the city's permit handouts.
• FriscoHouses mostly built since 2000, hidden leaks behind a high water bill, and the winter sewer rate.
• McKinneyThe March 2019 hail, a young housing stock around an old downtown, and the city's permit list.
• AllenOne logged job, smart-meter leak alerts and a city that mostly went up after 2000.
• ProsperOne logged job, attic water heaters, high water pressure and HOA rules on young houses.

Denton County

• DentonLarge hail most springs, a roof permit for every re-roof and three historic districts.
• LewisvilleThe lake, the creeks that actually flood streets, and the floodway rebuild rules.
• The ColonyOne logged job, two building waves and the October 2025 permit rule for roofs and foundations.
• Providence VillageOne logged job, a town built almost entirely after 2000 on sandy and clay lots.

Questions

What North Texas homeowners ask before they call