Don't Wait—Call Remediate.
Emergency water removal, 24/7
Remediate Renovation does emergency water removal in the San Francisco Bay Area and Dallas–Fort Worth, at any hour, and a person answers the phone. A burst pipe, a ceiling pouring water, a storm that came in under the door: we pull the standing water out, photograph the damage for your claim, and get the house drying.
- Insured
- 24/7, a person answers
- Free consultation and quote
Where it came from
Where is the water coming from?
The source decides who else you need and how the water is handled. Tell us on the phone what you can see; it changes what we bring.
A burst or frozen pipe
The most sudden kind: a supply line under pressure keeps pouring until the main valve is closed. Texas winter freezes split pipes inside walls and attics. A licensed plumber repairs the pipe; we remove the water, dry and rebuild.
A ceiling leak
A bathroom, a water heater or a roof above lets go and the ceiling sags or drips. The water you see on the floor is the end of the trail; the wet insulation and drywall above it are part of the job too.
Storm and flood water
Rain driven in under doors, through a damaged roof, or rising from outside. Outside water carries soil and whatever it crossed, so wet carpet and pad from it are usually removed rather than dried in place.
A slab leak
Common in Dallas–Fort Worth: a pipe under the slab leaks into the floor from below, and the first sign can be warm or wet spots and lifting flooring. Once the plumber has found and fixed it, we take the wet flooring up and dry the slab.
A sewer or drain backup
Water that came up a toilet, a tub or a floor drain is category 3, the dirtiest kind, and it is handled differently from clean water. See sewage cleanup.
Before we get there
What can you do while you wait?
Stop the water if you can do it safely, move what you can off the wet floor, and take pictures. Then leave the heavy work to us.
Close the main valve
For a pipe or a fixture, the main shutoff stops the supply to the whole house. If water is near the electrical panel, cords or outlets, stay out of it and let the utility or an electrician deal with the power.
Lift what matters
Papers, photos, electronics and rugs off the floor. Foil or wood blocks under furniture legs keep stains from spreading into wet carpet.
Photograph first
Every wet room, wide and close, before anything is moved or thrown out. Keep receipts for anything you buy to stop the damage.
Your claim
Does the water wait for the adjuster?
No. Standing water left in the house keeps soaking into floors and walls, and the Texas Department of Insurance says homeowners policies may require you to make reasonable temporary repairs to prevent further damage, and that the policy covers the cost of those repairs (TDI, Tips for filing a claim). Getting the water out is that temporary step.
What can start now
Extraction, removing soaked material that cannot be dried, and the drying itself. All of it is photographed and measured before anything leaves the house.
What waits
TDI also advises against permanent repairs until the adjuster has inspected, and asks you to keep damaged property for the adjuster to see. The rebuild comes after that inspection.
What we hand over
We document the loss for the claim: photos, moisture readings, and line-item estimates in the industry's standard estimating format. The claim and the settlement stay between you and your insurer.
Homes and businesses
Commercial water damage is part of our work too: a flooded office, a shop or a rental unit gets the same water removal and the same paperwork.
How it goes
From your call to a house that is drying
You call
A person answers at any hour. Tell us where the water came from, which rooms it reached and whether it has stopped.
Standing water out
Extraction comes first, because every hour it sits it keeps moving into the floor, the baseboards and the bottom of the walls.
Contents and soaked material
Furniture and belongings packed out of the wet rooms, and carpet, pad or drywall that will not dry in place photographed, then removed.
Drying, by the readings
Air movers and dehumidifiers set, then water damage mitigation carries on until the meters say the structure is dry.
The first consultation and quote are free.
Cost and planning
What decides the size of an emergency water job?
How far it spread
One bathroom floor or three rooms and a hallway, and whether it reached the floor below or the crawl space.
What got wet
Tile and concrete dry where they are; carpet pad, swollen baseboards and soaked drywall usually come out and are replaced later.
What kind of water
Clean water from a supply line is handled differently from storm water or a sewer backup, which take more removal and cleaning.
The first consultation and quote are free. Our work comes with a written warranty, its terms set in your contract, and financing is available through our lending partner.
After the water is out
- Water damage mitigationThe drying, measured until the readings say it is done.
- Water damage restorationThe whole water job, from the first call to the rebuilt room.
- Sewage cleanupWhen the water came up a drain.
- Storm and hail damage repairThe roof, siding and gutters the storm broke.
- Mold remediationIf the water sat long enough for mold to start.
Where we remove water in an emergency
Across the San Francisco Bay Area and Dallas–Fort Worth, day or night. See the cities we serve.
Questions
What people ask in the first hours
What should I photograph before the water is removed?
Wide shots of every wet room, then close-ups: the water line on walls and furniture, the source if you can see it, and anything soaked that may be thrown out. Video works too. The Texas Department of Insurance advises taking pictures or video of the damage before any repairs. We photograph everything again on our first visit for the claim file.
Is the water removed before or after the adjuster sees it?
Before. Many policies expect you to make reasonable temporary repairs to stop further damage, and removing standing water is exactly that. What waits for the adjuster is the permanent repair. Keep receipts, keep damaged items until the adjuster has seen them or says otherwise, and the claim itself stays between you and your insurer.
Who fixes the burst pipe?
A licensed plumber repairs the pipe itself. We take out the water the pipe let in, dry the house by the moisture readings, and rebuild the floors, walls and cabinets it ruined, so after the plumber leaves you deal with one company.
Do you remove water from a crawl space?
Yes. Water under the house is part of our water work: we remove it, dry the crawl space and take out insulation that got wet so it can be replaced. If mold has started under the floor, everything it touched is replaced with new material, never cleaned and reused.
Don't Wait—Call Remediate.
Water in the house right now?
Calling is fastest. If you cannot talk, send the form with where the water is and we call you back.
Call (281) 671-7777