The Colony houses after hail, a split pipe or a wet wall

Our record here

One job on our current log, and earlier North Texas work behind it

Our job log for 2026 shows 1 logged job in The Colony. We also worked across Dallas–Fort Worth in earlier years, and we are reopening here now.

One job is a small number, so this page does not pretend to know every street. No photos from that job have been cleared for the site yet, so you will not see any here. What you will find is what a homeowner in The Colony should know before a repair starts: when the houses were built, what the hail and the 2021 freeze did, which repairs the city now wants permitted, and how the clay and the lake shore play into it. Every number links to the public agency that published it.

Our work is the same here as everywhere we go: water mitigation, mold remediation, fire and smoke cleanup, air duct cleaning, the rebuild after the damage is handled, and construction and remodeling. One call covers the whole job, from the wet floor to the finished room.

The housing

Two building waves, a generation apart

The Census Bureau counts 19,388 homes in The Colony and puts the median one in 2001. That middle hides two very different groups of houses.

The figures are from the American Community Survey for 2020–2024 (year structure built, table B25034; median year built, table B25035, margin of error two years).

A rule that changed

Since October 1, 2025: roofs, siding and foundations need a permit

The City of The Colony now requires a permit for roof replacement, siding replacement and foundation repair, starting October 1, 2025. If your last roof went on without one, the next one will not.

That notice is at the top of the city's Building Inspections page, which also says the city adopted the 2024 International codes in 2025, so plans submitted now are checked against the newer books. The city's adopted codes page lists each one, from the residential code to the plumbing code. Permit applications go in as PDF files, and inspections are booked through the city's online portal.

For you, the practical point is simple: after a hailstorm, ask whoever replaces your roof or siding to show you the permit before the old material comes off. Our roof, siding and gutter repairs after storms and hail are documented for the claim like the rest of our damage work; see storm damage repair.

After a leak

Does putting drywall back after a leak need a permit in The Colony?

Often, yes. The city's own guide lists sheetrock, removing or installing insulation and subfloor among the remodeling work that needs a permit, along with any framing, plumbing, electrical or HVAC changes.

That comes from the city's one-page answer sheet, Do I need a permit? (revised May 2026). It surprises people, because the repair after a burst pipe is mostly exactly that: wet drywall, wet insulation and sometimes a soft subfloor. A few more lines from the same sheet that matter after water damage:

• Water heaters and supply lines

  Water heaters, water and sewer line repairs, and replacing showers, mixing valves or traps need a plumbing permit, and the plumber must be licensed by the State of Texas and registered with the city. Setting a toilet or sink back in the same spot does not need one.

• Windows and outside doors

  Replacing them needs a permit even at the same size; a size change needs a remodel permit.

• The dumpster

  The Building Inspections page says every roll-off dumpster on a project must come from Republic, the city's only solid-waste provider. A dumpster from anyone else can bring a stop-work order and fines, so it is worth asking any contractor you hire how they handle it.

On our remodels, permits and plans are part of what we handle, and design is included. The details of the water side are on water damage mitigation, and the rebuild on rebuild after damage.

Hail on record

Baseball-size hail at City Hall, then three-inch stones in 2023

On the morning of April 13, 2019, the National Weather Service received a report of baseball-size hail, 2.75 inches across, at The Colony City Hall. On the evening of June 11, 2023, stones of three inches were reported in the city.

Both reports are in NOAA's Storm Prediction Center logs for those days (April 13, 2019; June 11, 2023, times in UTC), sent in by the Fort Worth forecast office. The 2023 log also has tennis ball to baseball-size hail reported in The Colony east of Lewisville Lake. Hail that size breaks shingles, dents gutters, cracks siding and can open a path for rain into the attic.

A dented gutter is easy to see. Bruised shingles are not, and the first sign is sometimes a stain on a ceiling weeks later. If a storm passes over, keep the date: it helps when the claim is filed.

The 2021 freeze

Ten days in February 2021, and how a hidden leak shows on the meter

At DFW Airport, the area's official station, it stayed at or below freezing for 93 hours from February 9 to 13, rose to 33 °F for three afternoon hours, then froze again for 139 hours until noon on February 19.

That is the National Weather Service Fort Worth office's record of the event, which also notes freezing drizzle on February 11 and 12 and a low of −2 °F on February 16. Pipes in outside walls, attics and garages split in that kind of cold, and many only showed it when the thaw came.

Not every leak sprays. The city's water tips sheet says a crack of one-eighth of an inch wastes 2,760 gallons in 24 hours at 40 pounds of pressure. The same sheet explains reading the meter in its box before and after a sprinkler cycle; the idea also works for a hidden leak. Write down the dial, use no water for an hour or two, and read it again. If it moved, water is going somewhere.

When a pipe does split, a licensed plumber repairs it. Our part is the water already in the house: taking it out, drying the structure, and rebuilding what had to come out.

Ground and lake

Clay under the slab, a lake beside the city

The city's permit sheet says any residential foundation repair needs a permit, with plans stamped and sealed by a licensed engineer. That rule makes sense on the clays of North Texas.

The USDA's description of Ferris clay, a soil of the region's Blackland Prairie, says it has high shrink-swell potential and opens cracks up to 3 inches wide for 120 to 150 days in a normal year (official soil series record). That record is not a map of The Colony; to see the mapped soil and its shrink-swell rating for your own lot, use the free Web Soil Survey. When clay under a slab moves, a pipe inside the slab can move with it. Slab leaks are part of our water work, and foundation repair for clay-soil movement is part of what we do.

The lake is the other half of the picture. The city's Engineering department runs its floodplain program with FEMA and the Texas Water Development Board, and it issues the permits for building in the floodplain. Look up your address in FEMA's Flood Map Service Center. If your lot is inside the 1-percent-annual-chance floodplain, ask the Engineering department about a floodplain permit before any rebuild starts.

If mold follows

Who checks the mold, and who takes it out

Texas keeps the two jobs apart. On every project we remediate, an independent licensed mold assessor does the assessment, and we never assess and remediate the same Texas project.

The rule behind it is Texas Occupations Code 1958.155. Once the removal is done, every material the mold touched is replaced with new, never cleaned and put back. The full process is on mold remediation.

The insurance side

What your adjuster receives, and what you owe

If your insurer covers the repair, your share is the deductible. The insurer pays us the rest directly, and anything you choose to upgrade is priced on its own.

We work as the repair contractor, not the adjuster. We record the damage in photos, moisture readings and measurements, send the adjuster a line-item estimate in the industry's standard estimating format and answer questions about our scope; the claim decision stays between you and your insurer. More on working with insurance. The first consultation and quote cost nothing, our work comes with a written warranty whose terms are in your contract, and financing is offered through our lending partner.

Asked in The Colony

Questions about houses in The Colony